Sr. Software Engineer - Patient Services

At Rula, exceptional patient outcomes are powered by world-class engineering. As a Senior Software Engineer on our Patient Services team, you won’t just maintain existing systems—you will architect the high-throughput, distributed platform that serves as the single source of truth for all patient data across Rula. We are currently undergoing a period of hyper-scale, and you will lead the technical strategy for one of our highest-impact initiatives: re-engineering our core backend data systems to be massively scalable, resilient, and fault-tolerant.

In this critical role, you will tackle complex distributed systems challenges where system performance, uptime, and data integrity directly impact real human lives seeking mental healthcare. You will drive zero-to-one architectural decisions during a pivotal growth phase while acting as both a technical leader and a force multiplier for the team.

About the Role

• Architect high-throughput, distributed platforms serving as the single source of truth for patient data.
• Lead technical strategy for re-engineering core backend data systems to be massively scalable and fault-tolerant.
• Drive zero-to-one architectural decisions during hyper-scale growth.
• Act as a technical leader and mentor high-performing engineers.
• Partner directly with product managers and cross-functional teams to shape the engineering roadmap and product vision.

Required Qualifications

• 4+ years of related professional experience
• Experience building distributed and event-driven systems
• Experience with microservice development
• Experience working on cross-functional teams to bridge the gap between technical and non-technical stakeholders
• Fluency in AI-assisted development tools and frameworks, capable of setting and maintaining proper quality guardrails
• Experience mentoring others, reviewing architectures, and establishing design patterns

Preferred Qualifications

• Degree in Computer Science or equivalent practical experience
• Experience being on-call and driving sustainable operational improvements in a customer-facing product
• Prior experience in early-stage and/or high-growth startup environments
• Previous experience in products with high reliability/accuracy requirements (finance, healthcare, mission-critical systems, etc.)
• Experience with Node.js and Kafka

Benefits & Perks

• 100% Remote Work: Flexible working hours to support a healthy work-life balance (must be based in the United States, excluding Hawaii).
• Comprehensive Health Benefits: Medical, dental, vision, life, disability, and FSA/HSA.
• Retirement Planning: 401(k) plan access.
• Generous Time-Off: Includes 2 company-wide shutdown weeks each year for self-care.
• Paid Parental Leave: Available for all parents.
• Wellness & Home Office Support: New hire home office stipend, $50 monthly internet/cell phone stipend, and a $50/month wellness stipend.
• Employee Support: Employee Assistance Program (EAP) and community/employee resource groups.