Strategic Account Manager, Pharma & Biotech - Sapio Sciences

About Sapio Sciences

Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best-in-class lab informatics platform and industry-specific solutions.

Sapio is one of the few software providers to offer a truly unified and highly configurable lab informatics platform and a broad suite of purpose-built solutions. The Sapio platform makes it easily accessible for scientists, laboratory, and bio/informatics professionals to streamline and manage their end-to-end laboratory operations, from instrument data integration to workflow and experiment setup to sample and materials management, data management, and scientific data analysis and reporting.

About the Role

Pharma and biotech teams are under pressure to move science forward faster, and their lab systems often stand in the way. As a Strategic Account Manager at Sapio, you'll help them clear that path.

You'll build long-term partnerships with pharmaceutical and biotech organisations across the UK and Europe. That means learning how each one works, finding its most important business challenges, and showing how Sapio’s lab informatics platform solves them. You’ll own the full cycle, from first outreach through closing deals and growing accounts, working closely with Marketing, Solutions Consulting, and Customer Success along the way.

What You'll Do

• Win new business and grow existing accounts by selling Sapio software and professional services to assigned prospects and customers.
• Meet and exceed sales targets and forecast pipeline accurately.
• Sell consultatively: get to know each customer’s goals, then recommend the right mix of Sapio products, configurations, and services.
• Build account and opportunity plans that bring Sapio’s teams together, from outbound campaigns through to closing.
• Run discovery meetings and deliver compelling presentations and demos.
• Represent customers inside Sapio, making sure their needs shape our solutions.
• Lead timely, high-quality proposals and quotes.
• Partner with Customer Success to turn new customers into lasting relationships.
• Support lead generation through campaigns, events, territory planning, and direct outreach.
• Keep our CRM up to date with activity, pipeline, and account status.

What You Bring

• 5+ years of sales experience in the life sciences, pharmaceutical, or clinical industry, including account management, with a track record of hitting quota.
• A consultative selling style and a talent for building trusted, senior-level relationships.
• Strong presentation, writing, and communication skills.
• The discipline to manage your own time and priorities while working remotely.
• A proactive, team-first approach and comfort working with minimal direction.
• Experience using a CRM and following a structured sales process.
• Familiarity with customer contracts and other account-related legal documents.
• Willingness to travel to customer sites across the UK, Europe, and beyond as needed.
• Based in the United Kingdom, with the right to work in the UK (required).

Nice to Have

• Experience selling LIMS or ELN solutions.
• Scientific knowledge across discovery, research, development, clinical, or manufacturing.
• Experience building business cases or using value-engineering frameworks for enterprise software.
• Knowledge of the competitive landscape and Sapio’s differentiators.
• Curiosity about how AI is changing the lab, and experience using AI tools to work smarter.

Compensation & Work Environment

• Base Salary: £100,000–£130,000
• Commission: 50/50 base-to-variable split, for on-target earnings (OTE) of approximately £230,000
• Work Environment: Remote role based in the United Kingdom, with travel as needed.