Sales Development Representative - Roofr

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform.

We are looking for an experienced Inbound Sales Development Representative (SDR) with a background in driving sales and developing new business opportunities. You will lead all inbound sales inquiries and help define and improve sales processes to provide a white-glove experience for our Spanish and English-speaking customers.

What You'll Do

• Learn about Roofr, our industry and competitors, and our value proposition.
• Execute on a high number of daily activities (calls, emails, social selling, etc.).
• Connect with and qualify inbound leads, building rapport with multiple levels of buyers.
• Understand prospect needs and effectively communicate how Roofr can help.
• Partner with Account Executives and collaborate on how to hand off qualified sales opportunities.
• Document details including use cases, purchase timeframes, and next steps.
• Meet monthly, quarterly, and annual quotas.
• Manage customer expectations and contribute to a high level of customer satisfaction.
• Provide detailed and accurate pipeline forecasting and maintain data hygiene.

What You'll Bring

• 2+ years of experience in a related role.
• Ability to work a PST schedule (ideally located in Pacific, Mountain, or Central time zones).
• Self-starter, highly detail-oriented, quick learner, able to think on your feet.
• Strong interpersonal skills and a creative problem-solving approach.
• Comfortable on the phone with strong email writing skills and the ability to handle objections.
• Familiarity with sales tools such as Hubspot, Aircall, Intercom, or equivalents.
• Roofing and/or construction experience is a plus.

Who You Are

• Growth Mindset: Eager to develop foundational sales skills and upskill within the organization.
• Coachability: Open to feedback and motivated to continuously improve performance.
• Strong Organizational Skills: Able to manage daily activities, prioritize tasks, and follow through on commitments.
• CRM Hygiene & Accountability: Maintains accurate records and tracks follow-ups consistently.
• Resilience & Adaptability: Comfortable in a fast-paced environment and resilient when navigating rejection.