Associate Technical Account Manager - Sprinto

Sprinto is an Autonomous Trust Platform that centralises trust requirements across security frameworks, vendors, and customers.

Sprinto autonomously executes tasks needed to maintain trust across compliance, audits, risk management, vendor risk, privacy, and AI governance, enabling organisations to maintain a strong, reliable trust posture without draining operational bandwidth and resources on repetitive tasks.

Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by over 4,000 organisations across 75 countries, Sprinto helps organisations stay audit-ready, manage real-time risks, and scale fearlessly. With 300+ native integrations and AI-driven automation, Sprinto natively supports 200+ global security standards, including SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, and more. Sprinto's extensible architecture enables organisations to build and support an infinite number of custom integrations and frameworks.

Life as a Sprinter

Nobody succeeds at Sprinto by staying in their lane. We are organized around problems, not job titles. Sprinters take ownership beyond their role, solve hard problems, and care deeply about the impact they create. If something can be improved, fixed, or built, we don't wait for permission; we step in.

Being remote means we rely less on proximity and more on trust. We write things down, communicate openly, and move quickly because great teams aren't built by sitting together, they're built by pulling in the same direction.

The Mission

As an Associate Technical Account Manager, you’ll guide customers from contract signature through setup, go-live, and their first audit milestone. You’ll work with founders, CTOs, and security teams; learn how a security and compliance platform works in practice; and build the judgment to keep a complex project moving. You’ll have experienced teammates and specialists to learn from as your ownership grows.

Where you'll leave your mark:

• Make the plan real: Understand the customer’s goals, systems, stakeholders, and deadlines. Turn them into milestones with clear owners.
• Guide the setup: Help customers connect their tools, activate controls, and align Sprinto to the frameworks they need.
• Keep people moving together: Lead progress conversations, write clear updates, and surface risks while there is still time to act.
• Own the next step when things get stuck: Bring in Product, Support, or Compliance with the right context, then follow through with the customer.
• Improve the journey: Notice recurring friction, document what works, and help make onboarding better for the customers who follow.

Requirements

This role may suit you if you have a B.Tech background in cybersecurity or a related technical field with meaningful security exposure, or an MBA in Information Technology Business Management (ITBM). There is no graduation-year requirement. Internships, projects, and early work experience all count.

We’ll look for evidence that you can:

• Explain a technical idea to someone who does not share your background.
• Organize an ambiguous problem into actions, owners, and deadlines.
• Learn quickly, ask good questions, and follow through.
• Write clearly and build trust with people working toward different priorities.
• Demonstrate general knowledge of cloud systems, SaaS integrations, APIs, SOC 2, or ISO 27001. (You do not need prior experience running SaaS onboarding, managing executives, or holding an advanced security certification).

Benefits

• Work wherever you are: We are 100% remote, so you get to choose if you want to work from home, a cafe, the hills, or the beach.
• Co-working, on the house: Generous annual allowance for co-working spaces.
• Learning budget: USD 1,000 annually to help you level up your skills.
• Unlimited leave: Reset when you need to.
• Health & Safety Net: Health insurance with coverage up to INR 10 lakh for you and your family, accident protection of an additional INR 10 lakh, and life insurance worth 3x your annual salary.
• Workspace setup: INR 35,000 to help you build a setup that works for you.