Senior Manager/Director, Provider RCM Business Development & Strategy - Turquoise Health

About Turquoise Health

Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. Backed by top investors including a16z, Oak HC/FT, Adams Street, Yosemite, and Bessemer Venture Partners, we power price transparency for 300+ enterprise organizations and are building the infrastructure for a more open, efficient healthcare marketplace. We operate on US business hours and work with clients entirely based in the US.

This is a fully remote role in the United States.

Role Overview

Are you a results-oriented, innovative and forward-thinking Business Development & Strategic Leader with strong expertise and passion for Revenue Cycle Management (RCM) BD and strategic solution development? We are seeking a dynamic Senior Manager/Director to drive Provider RCM solution growth, develop novel capabilities, and work cross-functionally with customers and internal teams to shape the future of our RCM solutions.

This is a high-impact, high-visibility role supporting senior leadership as a thought partner in shaping how Turquoise serves our most valuable hospital and health system customers. You'll sit at the intersection of healthcare data and customer solution strategy, pulling and interpreting price transparency and reimbursement data, reasoning across the RCM landscape, and translating insights into board-ready narratives.

Responsibilities

Growth & Business Development

• Partner with Sales and Customer Success to identify, scope, and win new engagements, shaping RFPs, proposals, statements of work, and value-based pricing that reflect the value delivered.
• Convert one-off projects into durable, multi-year partnerships across people, process, and technology by spotting adjacent opportunities across new and within existing accounts.
• Act as a thought partner to senior leadership on how Turquoise packages, prices, and positions its solution-based offerings.

Customer-Facing Partnerships

• Serve as a trusted advisor to senior leaders such as VPs of Revenue Cycle and Managed Care, CFOs, and their teams at hospitals and health systems, framing ambiguous problems and translating them into structured, data-driven engagements.
• Own engagements end to end: scoping, work planning, execution, and delivery, holding yourself accountable for measurable client outcomes.
• Lead with expert subject matter and analytical methodology. Pull and analyze price transparency, contracts, claims, and reimbursement data directly, pressure-test findings, and synthesize them into executive-ready narratives.
• Present findings and insights to client executives and help influence decisions on pricing strategy, contracting strategy, and payer negotiations.

Cross-Functional Partnership

• Partner with Customer Success to align engagement outcomes with the broader account relationship and deliver a seamless customer experience.
• Work with Solutions Engineering to source, structure, and validate the novel datasets that power customer work.
• Coordinate with Finance, Legal, and Revenue Operations on contracting, engagement economics, and compliance.
• Feed structured insight back to Product, surfacing recurring client needs, defining requirements for productization, and helping reduce cost-to-serve and improve scalability.

Requirements

• Bachelor's degree from a top-tier institution required; MBA/MPH strongly preferred.
• 8+ years in RCM-focused management consulting, digital health, or provider-side revenue cycle strategy & operations, with a track record of owning senior client relationships and delivering measurable financial impact.
• Deep, current command of the revenue cycle end to end: patient access, coding, charge capture, CDI, billing, claims adjudication, denials, and payer contracting/negotiations.
• Demonstrated ability to build and deliver executive-level presentations, distilling complex analyses into clear, board-ready narratives for C-suite and senior client leadership.
• Comfortable adopting AI tools to work faster and sharper.
• Strong grasp of reimbursement mechanics and payment methodology across care settings.
• Genuine technical fluency: comfortable pulling and manipulating data directly in SQL (or equivalent), building your own analyses, and resolving data discrepancies independently.
• A structured, hypothesis-driven problem solver who can decompose ambiguity and form a point of view.
• Proven ability to build consensus and drive decisions among senior internal and external stakeholders.

Preferred Certifications

• HFMA designations such as CRCR or CHFP, and active HFMA membership.
• AAPC coding certifications such as CPC, CIC, or COC.

Benefits & Perks

• Competitive pay with equity options
• Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
• Company-sponsored disability & life insurance
• Unlimited PTO
• 401(k) + 4% Matching
• Fully remote work + flexible working hours
• $750 work-from-home setup budget
• Paid quarterly in-person co-working weeks
• Quarterly $150 co-hanging stipend to meet up with coworkers
• Monthly $100 health and wellness benefit
• Generous paid family leave