Cloud Tech Support Engineer - Co-op

At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston.

Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests.

Role Description

Wasabi Technologies Inc. is seeking an enthusiastic candidate with a software engineering background and interest to join our team for a 6–8 month co-op term from January – August 2027.

Preferred candidates will be located in the Boston area and able to work a hybrid (onsite/remote) schedule. The position reports to the Director, Technical Support Engineering, and will work closely with our Support Team, Product Team, Development & QA Teams, and other Co-ops.

Responsibilities

• Help our enterprise customers integrate their applications with Wasabi.
• Assist our partners in successfully deploying Wasabi into their customer environments.
• Explore the inner workings of the S3 protocol and how it communicates with Wasabi’s services.
• Engage with Wasabi sales and development engineers worldwide to enhance our service.

Requirements

• Computer Science, Telecommunication Networks, or Software Engineering background (involves utilizing existing in-built tools and creating new tools/utilities that can talk to Wasabi Cloud).
• Desire to diagnose, research, reproduce, and report defects, working closely with R&D.
• Support our partner engineering team by validating interoperability between Wasabi and hundreds of third-party software applications using APIs & SDKs.
• Familiarity with AWS S3 / Cloud storage.
• Understanding of Linux and networking protocols such as HTTP, TCP/IP, DNS, TLS.
• Currently residing in Massachusetts, Boston Metro preferred.
• Ability to work 40 hours per week in a hybrid structured model.
• Master's degree preferred.