
About Us
Wrapbook is the AI platform for production finance. We’re building a system of action that puts finance teams in control of their whole production, from payroll, to spend, to accounting.
Built for feature films, TV, and commercials, Wrapbook is trusted by teams at Netflix, Paramount, Anonymous Content, and more. With backing from Andreessen Horowitz, Bessemer Venture Partners, and Jeffrey Katzenberg's WndrCo, our team of 350+ is using AI to transform how finance teams work and empower them to do more with less.
About the Role
We're looking for a Senior Product Manager II to lead fraud and identity/authentication together at Wrapbook; two domains that lean on the same signals and the same underlying infrastructure, and work best under one owner. You'll define and drive the product strategy and roadmap for how we detect, prevent, and respond to fraud, and how we verify and protect identity, across the full customer lifecycle. This is a hands-on, build-with-engineers role.
Fraud and identity also touch other teams' domains (company setup, worker onboarding, vendor payments, and more), so you'll work across those wherever it's relevant, bringing your Fraud expertise to influence and orchestrate a holistic, seamless fraud and identity customer experience. You'll also partner with the Legal & GRC team as you own the tech that powers Wrapbook's KYC and AML compliance. You'll guide fraud operations (triage, investigation, case handling), enabling your partners in the Client Operations org. You report to the Senior Manager of Product Management, Onboarding & Lifecycle.
What You'll Do
- Define and drive the product strategy and roadmap for fraud and identity/authentication across the customer lifecycle — from prevention to detection to response.
- Prioritize and sequence the joint fraud + identity roadmap, weighing input across the teams whose backlogs it depends on.
- Work directly with engineers on scoring logic and rules. Read a schema, reason about what a signal actually discriminates, and tell a good-sounding signal from a useful one.
- Turn analysis into decisions that ship. Write decision docs that carry a clear recommendation and get acted on.
- Act as incident commander for fraud incidents, coordinating engineering, Client Ops, GRC, Treasury, and Security, and evolve playbooks.
- Define and instrument the fraud and identity health metrics that matter most — spanning detection accuracy, authentication coverage, and customer friction.
- Say no upward, with evidence, when a new signal, vendor, or broad enforcement change would spend the friction budget without reducing real risk.
- Partner with Legal/GRC on the compliance-adjacent surface your product touches (KYC/AML posture, audit walkthroughs).
What You'll Have
- Owned a fraud, risk, or identity product surface at a payments, fintech, or marketplace company.
- Real fluency in detection tradeoffs: precision vs. recall, the true cost of a false positive, and a finite friction budget.
- Comfort working directly with engineers on scoring logic and schemas.
- Experience running or co-running incident response, focusing on operational orchestration.
- AI fluency/demonstrated experience working with/building with AI to increase speed, accuracy, and automation throughout the fraud lifecycle.
- A track record of decision docs that got decided and turned into shipped work.
- Experience in build/buy decisions around fraud platforms.
- Comfortable pushing back on senior stakeholders with evidence.
- Excellent written communication — Wrapbook is a document-forward, remote-first culture.
Why Join Us
At Wrapbook, creativity meets technology — and not just in the product. Benefits include:
- Unlimited Paid Time Off
- Work from anywhere in Canada and USA
- Health and Dental benefits
- Up to $1,500 USD / $2,025 CAD towards IT setup for your home
- Up to 2% matching RRSP / 401K
- Learning and Development opportunities
- Up to $50 USD / $67.50 CAD towards Internet/Cell phone service
Timezone overlap
UTC-8–-4
Benefits
Health, Dental, 401k, Unlimited PTO, Learning, Home office, Internet, PTO
Open to
NA
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