Product Manager - Brokerage - UK

About Alpaca

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. We are a licensed financial services company serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. Our mission is to open financial services to everyone on the planet.

We are a diverse, globally distributed team of over 400 members who thrive working from our favorite places around the world. We are deeply committed to open-source contributions and fostering a vibrant community.

Your Role

As a Product Manager - Accounts, you will be responsible for the strategy, roadmap, and execution of Alpaca's core account management and identity verification systems. You will be the voice of our partners, working to create a flexible and compliant global account infrastructure. This role is critical to enabling financial institutions around the world to seamlessly and securely onboard and manage their end-users.

What You'll Do:

• Define and own the product vision, strategy, and roadmap for Alpaca's account opening and identity verification services.
• Manage the lifecycle of various account structures, including fully disclosed, omnibus, and omnibus with sub-accounting, to meet the diverse needs of our global B2B clients.
• Develop and enhance features such as the ability to open accounts for entities, create sub-accounts for distinct trading strategies, and manage multiple account types (e.g., self-directed, robo, retirement).
• Lead the strategy for KYC and identity verification, supporting various models from partner-led KYC to integrated solutions with third-party providers.
• Collaborate with legal, compliance, and regional business teams to navigate the complexities of different jurisdictions, ensuring our account systems meet local licensing, data management, and financial requirements.
• Author detailed product requirement documents (PRDs) and user stories to ensure clarity and alignment across all teams.
• Work with go-to-market teams to enable adoption of new account features and onboarding flows.
• Define and analyze key metrics such as onboarding success rates, account funding times, and KYC pass-through rates to measure success and identify areas for improvement.

Who You Are (Must-Haves):

• At least 5 years of product management experience, with a focus on B2B, fintech, or complex platform products.
• Experience with products related to user onboarding, identity verification (KYC/AML), or account management systems.
• A strong understanding of the operational and regulatory complexities in financial services, especially concerning client onboarding and account lifecycle management.
• Proven ability to understand complex technical and business requirements and work effectively with engineering, legal, and compliance teams.
• Excellent communication and interpersonal skills, with a proven track record of leading cross-functional teams and influencing stakeholders.
• Data-driven mindset with experience using analytics tools to track product performance and make informed decisions.
• A genuine passion for financial markets and a strong desire to build products that empower developers and democratize access to financial services.
• Experience working in an agile development environment.

Who You Might Be (Nice-to-Haves):

• A background in engineering.
• Direct experience working in the fintech or brokerage industry.
• Experience working in a globally distributed, remote-first company.
• Familiarity with different brokerage account structures (e.g., omnibus, fully disclosed).
• Experience with global identity verification providers and regulatory technology (RegTech).

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card