Senior Solutions Engineer - Boulevard

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Our technology not only helps our customers survive but thrive.

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Our team values and celebrates our diverse backgrounds, believing in equal opportunity for all.

Come do the best work of your life at Boulevard.

As our Senior Solutions Engineer, you'll own the technical story in our enterprise and strategic sales cycles. You'll take how a multi-location salon, spa, medspa, or franchise actually operates and turn it into a credible, tailored demonstration of Boulevard. This is a senior individual contributor role with real autonomy, no prescribed playbook, and the chance to build assets that raise the technical quality of our whole go-to-market team.

You'll work closely with our Enterprise and Mid-Market Account Executives, Product, Engineering, and Implementation. This role is remote within the U.S.

What you’ll do here

• Lead technical discovery, technical qualification, integration solution design, and executive-facing readouts on enterprise and strategic opportunities.
• Partner with Account Executives to connect Boulevard to each prospect's business case, showing value, ROI, and how our APIs extend across their existing technology stack.
• Build working proofs of concept and interactive prototypes that show prospects their own workflows running on Boulevard.
• Write RFP and security questionnaire responses that give prospects usable insight into their own operations.
• Advise prospects and internal teams on security configuration and on HIPAA, PHI, and PII handling, and serve as the technical contact for security review during procurement.
• Scope integration requirements and sort each one into fits today, partner solution, or genuine product gap, then document them for Sales, Implementation, and Support.
• Advise on demo environment strategy, create sandboxes, and prepare prospect briefings so what we promise in the sales cycle is what we deliver.
• Use AI tools to speed up pre-sales deliverables, and coach new upmarket sales teammates.

What you’ll need to thrive

• 5+ years in solutions engineering, sales engineering, technical account management, or a comparable customer-facing technical role in B2B SaaS.
• Direct SaaS experience: how subscription software is built, sold, implemented, and renewed, including release cycles, APIs, and data migration.
• Demonstrated ownership of enterprise or strategic sales cycles, including multi-location or franchise buying structures.
• Technical fluency in APIs, integrations, data flows, and permissions models.
• Strong written communication and the ability to produce precise documentation.
• Proven ability to operate independently in ambiguity, define the approach, and own the outcome.
• A plus: experience in beauty, wellness, health, or appointment-based verticals; working familiarity with HIPAA, PHI, and PII requirements; hands-on experience building with AI tooling; experience selling to private equity backed groups or multi-site operators.

How we take care of our team

• Competitive base pay and performance bonus eligibility.
• Equity participation for all full-time employees.
• Comprehensive medical coverage with up to 100% employee premium coverage and 75% dependent coverage.
• Annual $1,200 HSA employer contribution for eligible plans.
• 100% covered dental, vision, life, and disability insurance.
• 12 weeks of fully paid U.S. parental leave.
• Flexible paid time off plus 10 U.S. company holidays.
• Remote support including a $200 home office setup allowance and a $50 monthly WFH reimbursement.
• $200 quarterly Boulevard Bucks to prioritize well-being.
• Perks like One Medical membership and Employee Assistance Program.