Integrations Analyst I/II - Businessolver

About Businessolver

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.

Overview

The Onboarding Data Integrations Analyst partners with project teams to implement data integrations for new client configurations. This role focuses primarily on inbound HRIS census and benefits conversion files, with additional responsibilities including ad hoc inbound and outbound integrations supporting vendors such as wellness partners, 401(k), ACA, and reporting solutions.

This is a fast-paced, multi-project environment requiring strong organization, technical aptitude, and stakeholder communication skills. Businessolver is a workspace-anywhere company.

Key Responsibilities

• Lifecycle Ownership: Own the full lifecycle of new data exchange development, including requirements gathering, documentation, file configuration, testing oversight, and on-time launch.
• Stakeholder Liaison: Serve as the primary liaison between internal teams and external clients/vendors to document specifications and integration requirements.
• Configuration & Testing: Collaborate with project team members to understand client-specific benefits structures, file layouts, mappings, and configuration profiles. Configure data files, establish secure file transfers, and execute testing plans.
• Meeting Facilitation: Coordinate and facilitate meetings with clients and vendors to review specifications, layouts, and test results.
• Project Tracking: Partner with project managers to maintain project tracking documentation, timelines, and status reporting.
• Technical Standards: Utilize industry-standard file formats and integration tools.
• Quality Assurance: Support peer quality assurance efforts, including defect tracking and resolution.
• Risk Management: Identify risks and participate in status discussions, escalating issues as needed.
• Client Service: Deliver exceptional customer service to both clients and internal teams.
• Transition Management: Own the transition from onboarding to steady-state (business-as-usual), including documentation handoff, knowledge transfer, and issue resolution.
• Continuous Improvement: Contribute to a culture of continuous improvement.

Requirements

• Experience: 4+ years of administrative outsourcing analyst or equivalent industry experience; SaaS environment experience preferred.
• Technical Skills: Proficiency with XML, strong Excel skills, and experience with large data sets.
• Tooling Knowledge: Experience using tools such as SQL, Beyond Compare, JavaScript, XLS, Access, or similar (working knowledge acceptable).
• Organization: Strong organizational skills with the ability to manage multiple client assignments and overlapping timelines.
• Autonomy & Problem Solving: Ability to work independently with minimal guidance, strong critical thinking skills, and high attention to detail.
• Communication: Experience facilitating client and vendor meetings, capturing requirements, and driving action items.
• Project Experience: Cross-functional project experience.
• Education: Bachelor’s degree preferred, ideally in Business, Computer Science, or a related field.
• Presentation: Camera-ready for video interactions.

Compensation & Benefits

• Base Salary Range: $45,000 – $81,000 per year (determined by education, experience, skills, and geographic considerations).
• Incentive Plan: Eligible to participate in the annual bonus incentive plan.
• Benefits Package: Full-time and part-time benefit-eligible employees receive a comprehensive benefits package.