Territory Sales Manager, Nashville - ChowNow

About ChowNow

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support thousands of restaurants across North America, helping process over $1B in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships without inflated pricing and delivery app commissions.

About the Position

As a Territory Sales Manager, you will be a key strategic contributor selling directly to independent restaurants in person throughout the Nashville territory. You will take ownership of revenue generation, turn qualified leads into opportunities, and manage your pipeline. You will qualify inbound and partner leads while developing an outbound and referral strategy to close new business.

This role requires regular travel throughout the assigned territory (approximately 60% of work time or 3 days per week). Candidates must possess a valid driver's license, an acceptable driving record, and access to a reliable, insured vehicle.

This role reports to a Sales Leader and has no direct reports.

What Success Looks Like

Within 30 Days You’ll:

• Complete Ramp Camp (ChowNow’s new hire onboarding experience).
• Thoroughly understand our customers, their operational challenges, and our value proposition.
• Shadow top producers to learn proven sales strategies and best practices.
• Develop a territory plan for outbound prospecting.
• Confidently conduct in-product web demonstrations.

Within 60 Days You’ll:

• Run deals through a full-cycle outside sales funnel from qualification to close.
• Build and nurture customer relationships and referral networks.
• Prioritize strategic sales opportunities in your pipeline.
• Use Salesforce reports and dashboards to track pipeline health and key KPIs.
• Meet and exceed sales quotas.

Within 90 Days You’ll:

• Refine and scale territory sales execution, contributing tools and content to the broader team.
• Audit your sales pipeline alongside your manager using data-driven insights to maximize conversion rates.
• Complete a minimum of 45 restaurant drop-ins per week.
• Consistently meet or exceed quota targets.

Requirements

• 3+ years of consistent over-achievement in outside/field sales.
• Demonstrated ability to run a full sales cycle from prospecting to close.
• Strong business acumen and knowledge of restaurant industry trends and technology.
• Experience managing deals and logging sales activity in Salesforce (SFDC).
• Coachable, positive, resilient mindset with a focus on implementing feedback.
• Valid driver's license, clean driving record, and access to a reliable insured vehicle.

Compensation & Benefits

• Estimated On Target Earnings (OTE): $130,000 – $144,000 (dependent on experience and location)
• Medical, dental, and vision insurance
• Mental health and wellness programs
• Unlimited paid time off (PTO)
• 7 weeks paid baby bonding leave for new parents; 8 weeks paid pregnancy leave
• 401(k) plan with company match
• Employee Stock Incentive Plan (equity)
• Employer-contributing student loan assistance or continuing education reimbursement
• Pet insurance available