Technical Product Owner - Core Services

About DoiT

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multi-cloud problems and drive efficiency. With decades of multi-cloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more.

The Opportunity

We’re hiring a Technical Product Owner to drive rapid delivery and iteration for the Core Services team of DoiT Cloud Intelligence—our platform that helps DevOps, Cloud Infrastructure, and FinOps teams manage public cloud environments effectively and efficiently.

Core Services builds and operates foundational platform capabilities used across DoiT’s products and engineering teams, including identity and access management (IAM), authentication and authorization, customer and tenant services, shared APIs, platform integrations, and other cross-cutting capabilities.

In this role, you will report to a VP of Product and work as an embedded member of the Core Services Engineering team, collaborating closely with engineering leadership, architects, security, product teams, and internal platform consumers.

Role Clarity: VP of Product vs. Technical Product Owner

VP of Product (What They Own)

• Sets the overall vision, strategy, positioning, and long-range roadmap for the platform area.
• Makes the highest-level prioritization calls across multiple components and investment themes.
• Aligns stakeholders across the company (executive leadership, GTM, partners) on direction and tradeoffs.
• Defines success at the portfolio/area level and ensures outcomes ladder up to company goals.

Technical Product Owner (What You Own)

• Owns delivery, iteration, and learning velocity for Core Services.
• Turns VP-level direction into clear problems to solve, a prioritized backlog, and incrementally shippable scope.
• Runs the feedback loop: discover → define → build → release → measure → iterate.
• Works within Engineering teams to ensure they build the highest-value next increment with clarity and quality.
• Reviews technical designs, reasons about tradeoffs and constraints, and understands their impact on delivery timelines and system behavior.
• Leverages deep, hands-on DevOps experience and public cloud understanding to ensure correct solution implementations.

Key Responsibilities

Fast Iteration & Backlog Leadership

• Translate strategy into a sequenced backlog of problems, user stories, and acceptance criteria for continuous delivery.
• Keep work thin-sliced to ship frequently, learn quickly, and reduce risk.
• Maintain a disciplined cadence of backlog refinement, sprint readiness, and scope negotiation.

Deep User & Workflow Understanding

• Leverage hands-on DevOps experience and expertise in real-world workflows of cloud operators and practitioners.
• Use firsthand domain knowledge and ongoing customer conversations to identify friction, gaps, and differentiation opportunities.
• Prioritize enhancements that materially improve speed, reliability, clarity, safety, governance, cost impact, or operational simplicity.

Customer Validation & External Communication

• Speak with customers (aiming for 3–5 calls per week) and cross-functional stakeholders regularly to test ideas and pressure-test tradeoffs.
• Communicate concepts early, accept feedback, synthesize input into decisions, and explain "why" clearly.
• Go deep into technical details of problems, solutions, and cloud environments with stakeholders.
• Support beta/design-partner motions by shaping hypotheses, success criteria, and rollout plans.

Engineering-Embedded Ownership

• Operate as a core member of the Core Services Engineering team in daily collaboration and decision-making.
• Partner with Engineering leads on sequencing, technical tradeoffs, and delivery planning.
• Ensure Core Services are cohesive across UX, APIs, data, and operational behavior.

Quality, Outcomes & Measurement

• Define success metrics (adoption, activation, workflow completion, time-to-value, retention, reliability).
• Ensure releases are measurable so insights flow back into prioritization.
• Own release readiness, documentation, enablement inputs, and communication.

Safety, Governance & Trust by Design

• Ensure product requirements account for IAM boundaries, auditability, guardrails, and safe defaults.
• Partner with security, support, and customer teams to anticipate edge cases.

Qualifications

• 7–10 years of hands-on experience as a Platform Engineer, DevOps Engineer, SRE, Cloud Engineer, Solutions Architect, or similar role working with public cloud infrastructure (AWS, GCP, and/or Azure).
• Strong product sense for turning complex problems into clear scope and shipped value without waiting for perfect information.
• Systems thinking: ability to reason about complex distributed systems, architectural tradeoffs, and platform evolution.
• Demonstrated ability to balance customer needs, engineering constraints, and platform investments in prioritization decisions.
• Deep curiosity and technical fluency in cloud fundamentals (cost/billing, IAM, networking, compute, Kubernetes, observability, automation).
• Coding experience is a plus to collaborate effectively with engineers and understand system behaviors.
• Excellent communication skills with the ability to explain complex technical ideas simply.
• Bias for action and continuous improvement.

How Success Will Be Measured

• Core Services roadmap advances through frequent, high-quality releases with clear customer value.
• Customer feedback loops directly translate into shipped improvements.
• Adoption and key metrics (usage, engagement, workflow completion, reliability) improve measurably.
• The Engineering team consistently has clarity on the next most valuable increment to build.

Benefits

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program