Senior Business Value Engineer - Grafana Labs

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI.

We are a 100% remote company with team members across 40+ countries. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

The Opportunity

Grafana Labs is seeking to grow our Business Value Engineer team to help define, articulate, and quantify business value across our products and services. As a member of the business value engineering team, you'll play a critical role in shaping the direction of this high-impact function.

What You’ll Be Doing

• Customer Insights: Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling.
• Value Quantification: Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges.
• GTM Enablement: Enable pre/post sales teams through training, content development, and support, ensuring the sales organization is equipped to showcase Grafana's value.
• Value Storytelling: Partner with cross-functional teams to create a unified narrative that showcases Grafana's value proposition, aligning internal stakeholders and external messaging.
• Strategic Partnerships: Collaborate closely with Account Executives, Solutions Engineers, and Observability Architects to define and articulate the business value of our products and services.

What Makes You a Great Fit

• Innovative Mindset: Possess a growth mindset, willing to learn new technologies and adapt quickly.
• Value Engineering Expertise: 3–5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses.
• Data Storytelling Skills: Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings effectively to technical and executive audiences.
• Cross-Functional Collaboration: Experience partnering with GTM leaders (Sales, Customer Success, Marketing & Finance) to define and align on value propositions.

Bonus Points

• 3+ years of Observability experience, preferably with Open Source tools like Grafana, Prometheus, or Loki.
• Familiarity with the Open Source landscape and community.

Compensation & Benefits

• OTE Range: £130,000 - £155,000 OTE in the UK (varies by level, experience, and skillset).
• Equity: Restricted Stock Units (RSUs) included for all team members.
• Paid Time Off: 30 days global annual leave policy (includes 3 reserved Grafana Shutdown Days).
• Culture: 100% remote, global culture with in-person onboarding.