SMB Account Executive - Grafana Labs

About the Role

Grafana Labs is looking for an SMB Account Executive to prospect and grow existing business within an assigned region. You will identify, nurture, and close opportunities with existing customers, managing the full sales cycle while utilizing a consultative approach.

What You’ll Be Doing

• Expand Usage: Identify new opportunities to expand Grafana usage within current customer accounts.
• Sales Targets: Meet and exceed individual quarterly and annual sales goals.
• Full-Cycle Sales: Manage all aspects of the sales process, including prospecting, meetings, product demos, proofs of concept, proposals, negotiations, and account management.
• Lead Generation: Cultivate sales through a mix of outbound prospecting and inbound leads.
• Product Expertise: Articulate the value of both Grafana Cloud and Grafana Enterprise.
• Pipeline Management: Maintain accurate data in Salesforce and manage quote creation and order processing.

What Makes You a Great Fit

• 1+ years of experience in software sales with a proven track record of exceeding targets.
• Results-driven mindset with the ability to drive deals forward.
• Excellent communication skills, capable of building strong relationships in both virtual and in-person settings.
• Strong interest in observability and technical sales.
• Self-starter mentality, thriving in fast-paced, high-growth environments.
• Experience with Salesforce, Gong, quoting tools, and Zoominfo is preferred.
• Familiarity with Command of the Message and MEDD(P)ICC sales methodologies is ideal.

Why You’ll Thrive at Grafana Labs

• 100% Remote, Global Culture: Join a distributed team united by collaboration and shared purpose.
• Innovation-Driven: Autonomy and support to ship great work and try new things.
• Transparent Communication: Open decision-making and regular company-wide updates.
• Balance is Key: We offer a global annual leave policy of 30 days per annum, including reserved Grafana Shutdown Days.
• Career Growth: Defined pathways to develop your career within a scaling organization.

Equal Opportunity

Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, color, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic protected by law.