Senior Product Manager - Payments Platform

About Payward & Kraken

Payward — the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services, and CF Benchmarks — has spent the last 15 years building modern, globally accessible financial infrastructure to advance an open, global financial system.

The Team

Payward Services is an enterprise infrastructure platform enabling companies to seamlessly integrate trading, payments, funding, and digital asset services.

Payward's Payments & Blockchain team owns the first and last mile of every dollar moving in or out of its products. At the center is Payward's in-house PSP: a scalable, multi-tenant payments backend with hosted pages, SDKs, embedded components, and direct APIs powering deposits and withdrawals for millions of users worldwide.

The Opportunity

• Own the product vision and roadmap for the Payward payments platform, covering both the shared backend and integration surfaces (hosted pages, SDKs, embedded components, direct APIs).
• Map requirements across internal clients and evolve platform capabilities for a growing range of use cases.
• Partner with engineering to turn the target vision into a sequenced, high-impact roadmap with client-aligned milestones.
• Prioritize across competing client needs, make trade-offs visible, and clearly justify decisions.
• Shape the client experience end-to-end, from first conversation to go-live.
• Collaborate with banking and partnerships teams so new PSP or bank integrations are built once and deployed across all Payward businesses.
• Integrate compliance, risk, and legal requirements across global jurisdictions into the roadmap early.
• Track platform success metrics, including rail launch speed, client onboarding time, rail availability, and payment success rates.

Requirements

• 5+ years of product management experience, ideally in a platform, API, or infrastructure role serving internal teams or developers.
• Working knowledge of payments: pay-ins and payouts, PSPs/acquirers, and bank rails (ACH, SEPA, Faster Payments, SWIFT, local methods).
• Strong technical fluency — ability to read RFCs, challenge architectural decisions, and write developer-respected API specs.
• Proven track record shipping developer-facing products (APIs, SDKs, embeddable UI components).
• Clear, structured writing skills to translate complex system designs into actionable documentation.
• Skilled at stakeholder management and building cross-functional alignment without direct authority.
• Comfort working with data to establish goals and measure platform performance and adoption.

Nice to Haves

• Experience at a PSP, payment orchestrator, or payments infrastructure company (or building one in-house).
• Background with multi-tenant SaaS or B2B2C platforms.
• Familiarity with crypto, stablecoins, or fiat on/off-ramps.
• Experience working across multiple regulated legal entities or licensing regimes.