TA Operations Associate - Kraken

About the Role

Payward — the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services, and CF Benchmarks — is seeking a Talent Acquisition Operations Associate reporting to the Sr. Manager, Talent Acquisition and Operations. In this role, you will help run the operations behind Payward's global hiring engine.

You will support the systems, processes, and coordination that keep hiring moving at pace, from interview operations and executive hiring to pre-boarding, background checks, and new hire setup in Workday. This role extends well beyond scheduling: it requires a strategic view of global hiring, along with precision, discretion, and sound judgment.

Note: This is a 6-month fixed-term position supporting US time zones.

Key Responsibilities

• Own interview operations end to end, partnering with recruiters, hiring managers, and candidates across regions and time zones to deliver a seamless candidate experience.
• Support global executive and non-executive hiring operations, including scheduling, rescheduling, tracking, and candidate communications.
• Partner with executive assistants across regions to coordinate calendars and keep hiring timelines on track.
• Own pre-boarding for new hires worldwide, including country-specific background check requirements and communications, tracking progress, resolving issues, and flagging risks to start dates early.
• Create and maintain accurate candidate and hiring records in Ashby and Workday, ensuring new hire data is complete and timely for hires in every region.
• Partner with onboarding, recruiting, and hiring managers to create a seamless transition from offer acceptance to day one.
• Apply hiring policies accurately and consistently across regions, flagging exceptions and escalating early.

What You Bring

• 4+ years in recruiting coordination, talent acquisition operations, HR operations, or a similar role, ideally in a high-growth, global environment spanning NORAM, EMEA, LATAM, APAC, and MENA.
• Hands-on experience with Workday or a comparable HRIS, and familiarity with applicant tracking systems (Ashby a plus).
• Experience supporting pre-boarding and onboarding, including coordinating background checks, tracking progress, resolving issues, and flagging risks to start dates early.
• Working knowledge of background check processes and requirements across multiple countries and regions.
• Comfort coordinating across time zones, with the ability to manage complex, high-volume calendars and logistics with exceptional precision.
• Exceptional judgment and discretion in handling confidential candidate and executive information.
• Excellent communication skills and the professionalism to work comfortably with executives, hiring managers, and candidates across diverse cultures.
• The ability to prioritize competing deadlines and adapt quickly.

Nice to Have

• Experience in crypto, fintech, or another regulated industry.