Head of Product - Business Lending

A century after Arthur Morris built a reliable lending system for workers locked out of traditional banking, the hard part remains unchanged: making one good loan is easy; building a business that makes millions of them well is hard. Mercury is building a banking-grade lending business, where credit extends the trust businesses already place in us to hold and move their money. We need a leader to turn that foundation into a thriving, responsibly-scaled business.

We’re looking for a Head of Product to own Mercury's lending business end-to-end: defining product strategy, leading a team of product managers and lending specialists, driving growth, and ultimately owning business performance and P&L outcomes. You will work closely with credit, sales, and finance to grow originations while maintaining healthy approval rates, repayment performance, and loss outcomes.

Key Responsibilities

• Own the business lending P&L and strategy: Set the multi-year strategy—which products to build, which segments to serve, how to grow originations against economic and credit targets. Own the numbers.
• Build and scale the lending org: Recruit, develop, and lead a high-performing PM team, establish strong product build discipline, develop future leaders, and build the operating cadence and culture that allow a lending business to move quickly without sacrificing rigor.
• Take products from 0-1 to scale: Launch and grow Mercury's lending products—term loans, lines of credit, and what comes next—and build the experimentation loop that compounds growth post-launch.
• Partner with credit, underwriting, and risk: Collaborate on credit policy, underwriting models, and eligibility.
• Manage capital and lending partners: Work with finance, capital markets, and banking/lending partners to keep the business well-capitalized and structured to scale, and own those relationships.
• Balance growth with rigor: Build a lending business that customers love while meeting the credit, risk, and compliance standards a regulated product demands—making the hard tradeoffs between speed, experience, and controls.
• Align the lending ecosystem: Bring together product, engineering, underwriting, risk, credit operations, data, compliance, legal, marketing, sales, support, and external partners to execute a cohesive lending strategy and deliver strong business outcomes.

What Makes You Successful

• 10+ years in lending or credit products, including significant time in SMB, commercial, or business lending, with experience building and running teams.
• 5+ years leading and managing teams of product managers, including hiring, coaching, organizational design, and performance management.
• Deep command of the full lending lifecycle: eligibility, application, underwriting and decisioning, funding, servicing, repayment, and collections—and the credit, risk, and compliance considerations at each stage.
• A track record of owning a lending P&L and its levers: pricing, credit policy, capital structure, loss performance, and unit economics.
• Experience launching and scaling 0-1 lending or credit products, ideally in a fintech or high-growth environment.
• Experience working directly with bank partners, lending partners, or capital markets to structure and fund a lending business.
• Sound judgment in a regulated, risk-sensitive environment, balancing a delightful customer experience with required controls.
• A data-driven, experimentation-oriented approach with exceptional cross-functional leadership.