Sales Operations Manager - OLIPOP

About OLIPOP

At OLIPOP, we’re on a mission to positively impact consumer health at scale through a new kind of soda: one that’s delicious, refreshing, and actually good for you. In 2018, the first OLIPOP cans hit shelves with 6 to 9 grams of fiber and 2 to 5 grams of sugar, delivering science-backed benefits without sacrificing classic taste.

From the ingredients we source to the culture we foster, we’re committed to proving that business (and beverage!) can be a force for good.

Role Overview

The Sales Operations Manager will partner with sales representatives and cross-functional stakeholders to support the day-to-day operational management of regional distributors, emerging channels, select retail accounts, and short-dated inventory opportunities. This role coordinates customer onboarding, item setup, distributor management, order and inventory execution, third-party platform updates, and other operational needs that enable the sales team to execute effectively.

Reports to: Director of Sales Operations
Travel: ~15% estimated

Key Responsibilities

Regional Distributors, Emerging Channels & Inventory Opportunities

• Serve as the primary Sales Operations partner for regional distributors and emerging channels (Foodservice, C-Store, alternative retail, and other developing routes to market).
• Manage distributor and customer onboarding, item setup, product documentation, system readiness, creative requests, demos, product transitions, and ongoing operational needs.
• Partner cross-functionally with Sales, Supply Chain, Finance, Shopper Marketing, and Customer Service to manage requirements, timelines, deliverables, and resolve operational issues.
• Support commercialization and launch readiness for new products, packaging changes, limited-time offerings, and customer-specific opportunities.
• Identify and resolve execution gaps related to orders, shipping, logistics, inventory availability, and customer/distributor requirements.
• Maintain accurate customer, distributor, product, and program information across internal systems and third-party platforms.
• Manage visibility and execution of aging, short-dated, discontinued, and closeout inventory opportunities to reduce inventory risk.
• Develop and maintain scalable processes, tools, and reporting to improve visibility and accountability while reducing manual work.

Requirements

• 8+ years of proven experience in sales operations, business analysis, or sales support management.
• Ideal candidate has experience in CPG and supporting Regional Distributors, C-Store, and Foodservice.
• Demonstrated experience onboarding new customers.
• Ability to partner cross-functionally with supply chain and operations to identify creative solutions for shipping and logistics.
• Familiarity with syndication tools such as Syndigo/1WorldSync, Salsify, or similar platforms.
• Ownership experience in the end-to-end process of tracing the sales process and conversion rates throughout the sales funnel.
• Program and project management capabilities.
• Strong organization skills, attention to detail, and adaptability in a fast-paced environment.
• Ability to produce accurate work quickly with excellent follow-up communication.
• Alignment with OLIPOP company values: Humility, Aspiration, Commitment, Integrity, and Engaged Empathy.

How We Work & Values

We may be fully remote, but connection here is intentional. We lead with trust, transparency, and a shared commitment to doing work that matters.

• Mission Connectivity: Everything ladders up to supporting human health.
• Indomitable Spirit: When things get messy, we get inventive and find a path forward.
• Lead at Every Level: Leadership is about ownership, speaking up, and following through.
• Courageous Humility: We give feedback with care and take it with grace.