Product Expert - RevenueCat

RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, process $16B+ in annual purchase volume, and help everyone from solo developers to the OpenAI mobile team understand and grow their revenue.

We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.

The Role

A developer is getting ready to launch their first subscription app. A growth team wants to improve its paywalls. A founder has heard about Daily Payouts and wants to understand whether it could help. They all reach out to RevenueCat, and they all deserve a useful conversation. You’re that conversation.

As a Product Expert, your job is to understand what someone is trying to accomplish, explain and demo the relevant parts of RevenueCat, and help them take a sensible next step. Sometimes that means helping them get started themselves. Sometimes it means bringing in an Account Executive, a Sales Engineer, Support, or someone else.

This is a new role at the intersection of inbound sales, product education, and helping developers get started. You’ll own the inbound conversations that don’t go directly to our Account Executives or Sales Engineers, and help us build a great experience for the people behind them.

We’re initially hiring one person in EMEA and one in the Americas. You’ll initially report to our Sales Engineering lead and learn alongside teammates who have been handling these conversations for years.

Responsibilities

• Make a great first impression: Respond to inbound interest, run useful discovery conversations, and understand the app, the people building it, their goals, and what they need from us.
• Turn product knowledge into practical guidance: Give clear demos, answer questions, and connect the relevant parts of RevenueCat to someone’s situation. Help them understand the product, its limits, and what getting started involves.
• Help straightforward adoption move forward: Guide people through the next steps they can take themselves, share useful resources, and follow up so a good conversation turns into progress.
• Recognize the right next step: Bring qualified commercial opportunities to an Account Executive and involve a Sales Engineer for deeper technical discovery, complex migrations, or solution design. Connect support questions and people who aren’t ready yet with the appropriate team or follow-up.
• Make handoffs easy for the customer: Keep clear notes on goals, requirements, open questions, and next steps. Stay responsible for follow-through until the next owner has picked up the conversation.
• Help us improve the experience: Share recurring questions and feedback with the team. Turn what you learn into better demos, resources, and playbooks.

Qualifications

• Strong, hands-on knowledge of RevenueCat: You can show how you’ve used the product and explain it in your own words.
• Curiosity about the app business: You want to understand how developers build products, make money, and grow.
• Clear, friendly communication: You listen carefully, ask useful questions, write concise follow-ups, and explain concepts effectively across technical and non-technical audiences.
• Technical common sense: Comfortable discussing SDKs, APIs, subscriptions, and paywalls at a practical level.
• Commercial common sense: You can spot a promising opportunity and recommend a useful next step without making every conversation a high-pressure pitch.
• Ownership and follow-through: Able to manage several conversations, keep accurate notes, and maintain clear commitments.
• Remote work proficiency: Proactive communicator who can work hours that meaningfully overlap with customers and teammates in your region.

Preferred Qualifications

• Built or shipped an app using RevenueCat (including side projects or hackathons).
• Experience helping people through support, community participation, teaching, demos, or customer-facing roles.
• Background with developer tools, subscriptions, or products combining self-service and sales-assisted models.

What We Offer

• Competitive equity in a fast-growing, Series C startup backed by Y Combinator and top-tier investors.
• 10-year window to exercise vested equity options.
• Fully remote environment designed around autonomy and flexibility.
• 4-5 weeks of flexible time off annually.
• Paid desk at a co-working space.
• Workspace budget and continuous learning stipend.