Compliance Manager - Rula

Rula is a remote-first company dedicated to making mental healthcare more accessible, evidence-based, and compassionate. We are seeking a collaborative, detail-oriented compliance professional to strengthen our Compliance program through oversight of medical records operations and external audit coordination.

Reporting to the Director of Compliance, the Compliance Manager will lead day-to-day medical records activities, oversee vendor and team performance, and manage external audits from intake through findings and remediation closure. This role will partner closely with Legal, Privacy, Clinical, Financial Operations, Partnerships, and other business stakeholders to ensure regulatory requirements are translated into practical, sustainable processes.

Responsibilities

• Lead day-to-day medical records activities and oversee vendor and team performance.
• Manage external audits from intake through findings and remediation closure.
• Partner closely with Legal, Privacy, Clinical, Financial Operations, and Partnerships stakeholders.
• Translate regulatory requirements into practical, sustainable processes.

Required Qualifications

• 3+ years of related professional experience in managing or coordinating external audits, regulatory reviews, or similar oversight activities AND 5+ years of related professional experience in healthcare privacy, medical records, release-of-information processes, or health information management.
• Bachelor's degree in healthcare administration, health information management, compliance, or a related field.
• Experience collaborating with business and other key stakeholders (i.e. Legal) on compliance concerns and risks.
• Strong and concise communication skills, verbally and in writing.
• 3+ years of demonstrated experience interpreting regulatory, contractual, and operational requirements and translating them into practical processes.

Preferred Qualifications

• Master's Degree and/or Juris Doctor or equivalent advanced training in healthcare law.
• 2+ years of experience in telehealth, privacy, and/or behavioral health compliance.
• Experience working with third-party medical records fulfillment vendors.
• Familiarity with Salesforce, Zendesk, electronic health record systems, and healthcare practice management platforms.
• Compliance, privacy, audit, or health information management certification.
• Experience overseeing operational workflows, vendors, staff, or cross-functional projects.

Benefits & Perks

• 100% remote work environment (US-based, excluding Hawaii)
• Comprehensive health benefits (Medical, dental, vision, life, disability, and FSA/HSA)
• 401(k) plan access
• Generous time-off policies, including 2 company-wide shutdown weeks each year
• Paid parental leave for all parents
• Employee Assistance Program (EAP)
• Quarterly department stipend and community resource groups
• Home office stipend & $50 monthly internet/cell phone stipend
• Wellness at Rula program with year-round initiatives and a $50/month wellness stipend