Sr. Clinic Launch Associate (West Coast) - Rula

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

Rula is seeking a Sr. Clinic Launch Associate to help open and operate physical clinics where therapists can meet patients in person. As part of our In-Person Therapy team, you will spend most of your time in the field preparing new spaces, supporting therapists, coordinating vendors, and resolving day-to-day operational issues.

You will work with a collaborative team that values practical problem-solving, clear communication, and learning from each new launch. This is an opportunity to shape how Rula’s clinics operate and build repeatable processes that support expansion across the country.

Required Qualifications

• 3+ years of professional experience in multi-site operations, clinic operations, facilities, hospitality, retail, events, or another role supporting physical locations
• Strong verbal and written communication abilities to act as the primary local point of contact for therapists, empathetically resolve scheduling issues, and engage with cross-functional internal teams
• Proficient in Google Sheets and basic data visualization skills
• Ability and willingness to learn new software platforms quickly (e.g., Ops App, Hex dashboard)
• Willingness and ability to travel to other U.S. markets and remain on location for several weeks or months during clinic launches, ideally West-Coast based
• Proven ability to quickly identify and independently resolve physical and administrative roadblocks (e.g., lockbox access, lost keycards, office supplies, room bookings) with full on-the-ground ownership

Preferred Qualifications

• 1+ years of experience managing physical spaces (e.g., offices, clinics, events, hotels, coworking)
• 1+ years experience at a high-growth start-up
• Strong analytical skills with an eagerness to dig deep into office performance data

Benefits & Perks

• 100% remote work environment: Working hours to support a healthy work-life balance across the U.S. (excluding Hawaii)
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access: Start saving for your future
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care
• Paid parental leave: Available for all parents
• Employee Assistance Program (EAP): Supporting your mental and physical health
• Home office stipend: New hire home office stipend & $50 monthly stipend for internet or cell phone expenses
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend