Senior Social Media Project Manager (Contractor) - Wikimedia Foundation

Senior Social Media Project Manager (Contractor)

Company: Wikimedia Foundation

Location: Remote

Summary

The Wikimedia Foundation is seeking a contract Senior Social Media Project Manager to support its Communications department. This role will be instrumental in executing the social media strategy and annual plan, while also providing project management for broader communications initiatives. Reporting to the Director, Communications Programs and collaborating closely with the Senior Marketing Manager, Social Platforms, you will coordinate cross-functional social media efforts, manage project workflows, and ensure timely, on-scope delivery of campaigns and content aligned with organizational priorities.

This is a one-year remote contract position, working with colleagues across the US, UK, Europe, Africa, Asia, and Southeast Asia. A timezone requirement of UTC -6/-5 to UTC -3 is in place.

Key Responsibilities:

• Partner with the Senior Marketing Manager Social Platforms to plan and execute evergreen social media initiatives, campaigns, strategic initiatives, and related communications projects.
• Manage multiple concurrent projects, defining scope, timelines, milestones, deliverables, roles, dependencies, and communication plans.
• Coordinate cross-functional teams including social media, creators, content, creative, design, video, community, PR, marketing, analytics, and external partners.
• Lead project kickoffs, status meetings, stakeholder check-ins, and retrospectives to ensure alignment, accountability, and momentum.
• Build and manage project workflows in Asana, tracking deliverables, dependencies, resources, risks, and changing priorities across distributed teams using Google Workspace.
• Proactively identify and resolve roadblocks, resource constraints, and scope changes, escalating critical issues and facilitating practical solutions.
• Partner with leadership and stakeholders to prioritize initiatives, align resources and timelines, and connect project work to broader communications and organizational goals.
• Support content and campaign workflows from development through review, approval, and publication, ensuring work stays on schedule and within scope.
• Develop project documentation, processes, dashboards, and reporting to provide visibility into project health, progress, and campaign performance.
• Foster effective collaboration across time zones by establishing clear communication practices, team norms, decision-making processes, and expectations.
• Build trusted relationships across teams, influencing without direct authority and fostering accountability, inclusion, and shared ownership.
• Lead retrospectives and implement process improvements to reduce bottlenecks, strengthen team effectiveness, and improve project delivery.

Core Competencies:

• Project management + coordination
• Cross-functional + team collaboration
• Workflow + process management
• Stakeholder management
• Social media + campaign operations
• Prioritization + resource management
• Risk + dependencies management
• Communication + facilitation
• Process documentation

Skills and Experience:

• 4+ years of experience in social media project management or a similar role.
• 2+ years of experience working remotely with a distributed team.
• Experience using Asana and the Google Suite.
• Strong project management skills: prioritization, organization, planning, time management, stakeholder management, facilitation, problem-solving, and decision-making.
• Familiarity and comfort with different communication styles, experience with various cultures, and projects crossing multiple time zones.
• Ability to anticipate risks, build relationships and trust, influence without authority, and effectively enforce accountability.
• Dependable and flexible interpersonal communication skills.
• Experience and comfort with ambiguity.

Desired Qualities:

• Mission-driven, with a belief in the Wikimedia mission.
• Openness and curiosity, with an interest in tackling new communications challenges in complex, public, and collaborative ways.
• Team-oriented, with a natural inclination towards collaboration and shared success.
• Intentionally inclusive, motivated by high standards and reflecting values of participation, equity, and diversity.
• Resilient, committed to working positively towards outcomes and willing to adapt course when needed.
• Creative, with thoughtfulness in complex situations and an appreciation for creative mentalities and approaches.

Additionally, we would appreciate:

• Experience working in an international organization with a distributed workforce.
• Fluency in languages in addition to English.
• Non-profit experience.

About the Wikimedia Foundation:

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based in 40+ countries. Salaries are set to be competitive, equitable, and consistent with our values and culture. The anticipated annual pay range for applicants based within the United States is US$91,435 to US$140,810. For applicants located outside of the US, the pay range will be adjusted to the country of hire. Compensation will be based on skills, experience, and location.

Please note that we are currently able to hire in the following US States and Countries: [List of US States and Countries provided in original posting].

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.