Technical Account Manager - Spain

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. Trusted by over 700 organizations worldwide, we are transforming into an AI-first organisation and looking for top talent to join our team.

About the Role

As a Technical Account Manager (TAM) at Camunda, you’ll be a trusted technical advisor, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. You’ll be hands-on with clients from day one—navigating technical challenges, providing expert guidance, and ensuring smooth platform adoption.

What You'll Be Doing

• Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey.
• Guide the creation and execution of tailored technical adoption plans designed to maximize business outcomes.
• Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders.
• Identify and remove execution risks by proactively conducting platform and solution health checks and managing escalations.
• Foster strong, collaborative relationships with cross-functional teams including Customer Success, Consulting, Support, Product, Engineering, and Sales.
• Spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods).

What You Bring

• Ability and/or willingness to use our product.
• At least 3 years of experience as a Technical Account Manager or in a directly comparable enterprise software role.
• Hands-on technical expertise with a high-level programming language (such as Java, C#, or Python) and relevant enterprise software frameworks.
• Solid understanding of modern solution architectures, including DevOps topics (especially Kubernetes).
• Proven track record of building trusted relationships and explaining complex technical issues clearly to diverse audiences.
• Strategic problem-solving competencies with a collaborative, impact-driven mindset.
• Willingness and flexibility to spend time on-site with clients as needed (up to 50% during busy periods).

Nice-to-Haves

• Experience in enterprise automation, business process management, process orchestration, or robotic process automation.
• Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.).
• Familiarity with Camunda products.

What We Have to Offer

• Remote & Flexible: Work from anywhere with a home office budget, co-working space support, and flexible time off.
• In-Person Connection: Annual kickoff events, team offsites, and local gathering budgets.
• Health & Wellbeing: Locally tailored healthcare, Modern Health for mental wellbeing, and lifestyle spending accounts.
• Financial Security: Retirement and pension plans, plus life and disability insurance.
• Professional Growth: Dedicated annual budget for self-driven learning, courses, and certifications.