Business Analyst - Canadian Payments

The Role

We’re looking for a Business Analyst with strong payments experience to join Form3’s Product team and play an important role in building out our new Canadian Real-Time Rail (RTR) payment gateway.

Working closely with the Product Manager, you’ll be involved from an early stage in the build, helping to understand payment scheme and business requirements and turn them into clear, actionable requirements that support the development and delivery of the product.

What You’ll Be Doing

• Work closely with the Product Manager to support the end-to-end build and delivery of Form3’s Canadian RTR payment gateway.
• Understand and analyse payment scheme, product and business requirements, translating these into clear and actionable requirements.
• Create high-quality user stories, acceptance criteria and functional and non-functional specifications.
• Analyse the impact of product changes and enhancements and clearly document requirements to support delivery.
• Use data and analysis to provide insights and support informed product decisions.
• Collaborate with stakeholders across Product, Engineering and the wider business throughout the product development lifecycle.
• Build deep knowledge of the Canadian payments ecosystem, becoming a trusted source of payments expertise for colleagues and stakeholders.
• Take ownership of key Business Analyst activities and deliverables, helping the team move from requirements through to successful product delivery.

We’re Looking For

As RTR is a new payment scheme, we don’t expect you to have previous RTR experience. What’s much more important is a strong understanding of the Canadian payments landscape and infrastructure, with experience of payment rails such as Interac e-Transfer.

Knowledge of the wider North American payments landscape, including US schemes such as FedNow or RTP, would also be valuable.

Essential Requirements

• Experience working as a Business Analyst within payments, banking or FinTech.
• Strong knowledge of the Canadian payments ecosystem and infrastructure, ideally including experience with Interac e-Transfer or other Canadian payment rails.
• Experience translating complex business, product or payment scheme requirements into clear user stories, acceptance criteria and functional specifications.
• Strong technical understanding of APIs, cloud technologies and modern system architectures, with the ability to translate business requirements into clear technical requirements and collaborate effectively with Engineering teams.
• A good understanding of the product development lifecycle and experience supporting products from requirements through to delivery.
• Strong analytical skills, including experience using data to support decision-making.
• Excellent stakeholder management and communication skills, with the ability to make complex payment concepts clear and actionable.
• The ability to work autonomously, take ownership and operate effectively in a fast-paced environment.

Desirable Requirements

• Knowledge or experience of the US payments landscape, particularly real-time payment schemes such as FedNow and RTP.
• Experience working with real-time or instant payments.
• Broader knowledge of payment schemes, payment infrastructure and how financial institutions move money.

Interview Process

• Stage One: Screening Call with the Talent Team
• Stage Two: Team Interview with a Senior Business Analyst and Senior Product Manager
• Stage Three: Zoom Interview with two Heads of Product
• Stage Four: Executive Review with the Chief Product Officer

Location & Working Environment

We are hiring remotely within Canada, specifically in the province of Ontario. All new joiners start their first day in one of our offices to collect the equipment needed to work remotely.

Form3 is a 100% remote, flexible business and can offer part-time working arrangements to help maintain a healthy work-life balance.