Revenue Cycle Management Intern - Jane App

About The Role

Hi, I'm Karen Salmon, the U.S. Insurance Lead here at Jane. I've been with Jane for over two years and lead a small but mighty team supporting U.S.-based clinics through the real, day-to-day complexities of insurance billing.

Our work is all about helping clinics get paid accurately and on time. We collaborate closely with payers, internal teams, and clinic staff to remove friction, clarify processes, and advocate for our customers.

We're launching our first-ever internship program on the US Insurance team, and this is where it starts. As our Revenue Cycle Management Intern, you'll work directly alongside our senior billers, learning the real mechanics of medical billing while helping us keep pace with a growing customer base. If you're studying medical billing, coding, or health information tech and want hands-on experience that actually matters, this is a great place to get it.

What Impact We're Looking For You To Make

• Keep claims moving by following up on outstanding claim statuses and documenting outcomes clearly for the team.
• Support accurate, timely payment posting by reviewing ERAs and EOBs under the guidance of your supervising biller.
• Bring structure to denial trends by logging and categorizing denials so patterns are easy to spot and act on.
• Help patients and clinics stay informed by preparing and maintaining patient statements.
• Strengthen the team's knowledge base by keeping internal documentation current and useful for both new hires and daily reference.

What Experience We Need

• Recently completed (or nearing completion of) a Medical Billing & Coding, Health Information Technology, or Healthcare Administration program. We're looking for candidates who are well into their coursework or already graduated, not just starting out.
• Familiarity with core revenue cycle concepts like claims, ERAs/EOBs, and denials, whether from coursework, an externship, or hands-on experience.
• Comfortable learning new software and tools quickly, and not afraid to ask questions when something's unclear.
• Strong attention to detail and follow-through, especially when managing repetitive or detail-heavy tasks.
• Able to commit to a consistent Monday-Friday schedule during standard business hours in your time zone, for the duration of the internship.

If you don't meet every single qualification but are excited about this role, we'd still love to hear from you.

Compensation

This is a 6-month, paid internship. Pay is set at minimum wage for your specific location, so your exact rate will depend on where you're based. We're aiming for full-time hours, but we're staying flexible as the program gets off the ground.

For the right person, a successful internship could lead to a permanent position on our team.