Billing Systems Architect - Platform.sh

About Upsun (formerly Platform.sh)

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds
• AI-ready features that plug directly into your stack

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment.

Impact of a Billing Systems Architect

As an Enterprise Billing Systems Architect at Upsun, you are the technical anchor of our billing infrastructure, playing a vital role in ensuring our revenue operations, pricing structures, and financial integrations run seamlessly as our business scales. Picking up primary ownership from our implementation partner, you serve as the dedicated technical lead bridging Finance, Product, and Engineering.

You’re deeply analytical, systems-minded, and collaborative—someone who thrives on translating complex business, pricing, and accounting rules into reliable system logic. Working downstream from our core engineering and data mediation teams, you ensure the integrity of our Quote-to-Cash (Q2C) platform while continuously optimizing platform performance and automation.

What to expect

• Billing Infrastructure & Administration: Serve as the hands-on technical owner of our BillingPlatform environment, configuring catalogs, price cards, usage rating rules, and automated invoice schedules.
• System Operations & Maintenance: Own ongoing platform health, including system updates, pricing launches, recurring bill-run troubleshooting, sync exception handling, and root-cause issue resolution.
• Data Ingestion & Analysis: Utilize SQL to perform data validation, rating engine auditing, and operational reporting while collaborating with Engineering to receive mediated usage data (e.g., via DigitalRoute or Kafka).
• Integrations & API Management: Maintain and optimize clean, API-driven integrations connecting BillingPlatform to upstream CRMs (e.g. Salesforce), downstream ERP/GL tools (e.g., NetSuite), and payment gateways (e.g., Stripe).
• Revenue Recognition Alignment: Partner closely with Accounting to ensure system rating rules, revenue schedules, and general ledger mappings satisfy ASC 606 and IFRS 15 compliance standards.
• Cross-Functional Collaboration: Gather technical and operational requirements directly from Accounting, Finance, Sales Ops, and Product teams, translating their vision into sustainable platform configuration.
• Data Integrity & Migration: Maintain billing data continuity and manage subscription data updates or migrations without disrupting ongoing financial operations or revenue recognition flows.

What you bring

• Q2C Platform Experience: Proven hands-on experience configuring and administering enterprise Quote-to-Cash or billing platforms (e.g., Zuora, Salesforce Revenue Cloud/CPQ, NetSuite Billing, Aria Systems, or BillingPlatform).
• Data & Technical Skills: Strong proficiency with SQL for querying and auditing billing data, alongside a solid grasp of REST APIs, webhooks, and ETL workflows.
• Modern Pricing Expertise: Experience supporting complex SaaS or infrastructure pricing models—such as PLG, hybrid commitment-plus-usage, tiered rates, and consumption-based/metered billing.
• Revenue Recognition Knowledge: Practical understanding of rev rec fundamentals (ASC 606 / IFRS 15) and how accounting rules dictate billing engine design.
• Cross-Functional Communication: Ability to bridge technical language and financial business logic, effectively collaborating with engineering teams and accounting stakeholders alike.
• Problem Solving & Troubleshooting: A methodical approach to diagnosing system sync errors, rating anomalies, and integration edge cases to ensure operational continuity.

Bonus points

• Experience with DigitalRoute mediation software or Kafka event-stream data intake
• Previous exposure to cloud infrastructure, PaaS, or developer-platform usage metrics
• Background supporting system migrations from implementation partners into internal teams

Where we hire

We are currently focused on hiring for this role in Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States. Visa sponsorship is not available at this time.