Product Manager - Platform.sh

About Upsun (formerly Platform.sh)

Upsun is the cloud application platform built for hybrid teams, where AI agents write and test code and humans focus on solving complex problems. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment.

Impact of a Product Manager

As a Product Manager at Upsun, you own a significant area of Upsun Cloud, our cloud application platform, and the outcomes it delivers for developers. The team you join owns the platform's foundations: the API, the runtime, environments, and reliability. Much of what you build will be used by AI agents as much as by people.

This is a hands-on, technically rich role that bridges product strategy and deep infrastructure understanding. You own the strategy and the roadmap for your area, working closely with engineering to define platform behavior, build scalable abstractions, and shape workflows for modern development teams.

What to expect

• Strategy and roadmap: Own the strategy, roadmap, and priorities for your area of Upsun Cloud.
• Problem definition: Synthesize inputs from customers, support, sales, and engineering into clear problem statements.
• Solution definition: Explore options with your team, weigh trade-offs, and land on the right scope.
• Ship small, iterate fast: Release in increments and shorten the loop between shipping and learning.
• Technical execution: Collaborate with engineering to deliver platform capabilities that are reliable, scalable, and developer-friendly.
• Design for humans and agents: Ensure features, APIs, documentation, and error messages serve both people and AI agents.
• Customer and data authority: Connect with customers regularly and define metrics that demonstrate value for users and the business.
• Influence across teams: Build alignment across engineering, design, Product Marketing, support, and leadership.
• Go-to-market: Partner with Product Marketing early to shape the product and launch strategy.

What you bring

• Product management experience: Proven experience owning a distinct product area, ideally focused on developer platforms, PaaS, or cloud infrastructure.
• Technical depth: Understanding of building, deploying, and running applications in the cloud, with the ability to collaborate closely with infrastructure engineers.
• Software development background: Familiarity with Python, Ruby, JavaScript, PHP, Go, or Rust.
• CI/CD, containers & APIs: Hands-on experience or close collaboration with CI/CD workflows, Docker/OCI containers, and intuitive API design.
• AI fluency: Daily use of modern AI tools to research, draft, and prototype workflows.
• Agentic development: A strong perspective on autonomous agent architecture and how agentic workflows transform software engineering.
• Navigating ambiguity: Comfort with turning unstructured problem spaces into clear strategies.
• Collaborative communication: Clear written and verbal communication skills with a track record of building consensus.
• Data-informed decision making: Ability to seek out and evaluate data to guide decisions and track success.