Bookkeeping Specialist - Velora

About Velora:

Velora brings together Aplos, Raisely, and Keela into one unified company with a shared mission: to help nonprofit organizations thrive. Our combined expertise spans fundraising, donor management, financial tracking, and communications—offering a powerful suite of tools designed to reduce complexity so nonprofits can focus on making a difference.

About the Role:

Location Restrictions:

• US: CA, CO, GA, FL, ID, MD, MA, MN, NC, NV, OR, SC, TN, TX, VA, WA
• Canada Provinces: British Columbia, Ontario, Alberta only

Aplos is the largest nonprofit & church management software on the market, serving over 40,000 organizations since 2009. We are seeking a Bookkeeper to join our fast-growing Professional Services department.

As a crucial member of our dynamic team, your primary role will be to serve as a full charge bookkeeper to our moderately complex Medium customers. You will collaborate with customers to ensure the accuracy and currency of their financial records and deliver an exceptional customer experience. You own problems end-to-end, stay outcome-focused, and use AI to move faster, raise accuracy, and improve the customer experience for Aplos bookkeeping clients.

What You Will Be Doing:

• Manage the full cycle of bookkeeping services for multiple Medium customers concurrently, including data entry, reconciliations, payroll, donations, and periodic accounting clean-up as necessary.
• Use AI-native tools to streamline workflows and deliver faster, more accurate results for Aplos bookkeeping clients.
• Maintain an average of 70% of your working time spent on billable client work.
• Understand organizational needs and provide valuable feedback, proposing solutions to enhance information clarity.
• Maintain a high customer net promoter score (9 or 10) by building positive relationships with customers, communicating proactively, and providing quality services.
• Adhere to established processes to ensure robust financial controls are in place.
• Identify areas for process improvement, actively participating in collaborative knowledge-sharing with teammates.

What We're Looking For:

• 3–5+ years owning full-charge bookkeeping end-to-end with minimal oversight.
• A degree in accounting, finance, or business.
• Strong fundamentals in accounting and nonprofit bookkeeping; applies judgment to keep books clean, compliant, and decision-ready.
• Deep experience in Aplos (preferred) or similar systems; learns new workflows fast and uses tooling to work smarter.
• Strong Excel skills; uses templates, automation, and AI support to move faster without sacrificing accuracy.
• Builds trust with customers through proactive updates, clear expectations, and consistent follow-through.
• Clear, direct communicator who flags risks early and keeps everyone aligned.
• Outcome-focused and deadline-driven; prioritizes the work that moves the customer forward.
• Collaborative teammate who shares learnings, templates, and best practices.
• High quality bar and attention to detail; catches issues early and prevents repeat errors.
• Comfortable using AI tools to accelerate research, reconciliation, and documentation while maintaining accuracy and confidentiality.
• Proactively identifies patterns and proposes simple fixes that prevent repeat work.
• Operates with high autonomy; clarifies ambiguity, removes blockers, and drives work to completion.

Why Work With Us:

• Salary: $22/hr - $24/hr USD for US candidates and $60,000 - $65,000 CAD for Canadian candidates.
• Paid Time Off: 4 weeks paid leave plus public holidays and end-of-year shutdown in Canada; open/discretionary PTO plus holidays and shutdown in the US, plus generous sick leave.
• Work Remotely: Remote-first culture so you can live and work wherever you are happiest.
• Training: Support for learning new skills, courses, or conference tickets.
• Health Coverage & Retirement: Robust medical, dental, vision, disability, and life insurance coverage plus a 4% retirement match.