Sr. Product Manager - Provider Experience

At Rula, we believe that mental health is just as important as physical health. We are dedicated to treating the whole person, not just the symptoms, and making a positive impact on the lives of those struggling with mental health issues. Rula is a remote-first company hiring across most U.S. states (excluding Hawaii).

About the Role

We’re looking for a Senior Product Manager to join our Provider Experience team. Your goal is to help therapists succeed, run a healthy practice, and give great care by building and improving the tools they use every day.

You will lead initiatives around automating day-to-day administrative workflows using AI (such as clinical note writing, client scheduling, and paperwork) and developing real-time clinical guidance tools during sessions. Reporting directly to the Senior Director of Product (Provider) and working cross-functionally with design, engineering, and clinical teams, you will give therapists hours of their week back.

Required Qualifications

• 5+ years of product management experience.
• Demonstrated success building and scaling SMB SaaS, productivity tools, or operations platforms, with a clear track record of driving measurable impact in user retention, workflow efficiency, or task automation.
• Proven ability to simplify complex, multi-step workflows and redesign them into intuitive, high-efficiency product experiences.
• Effective communication and alignment skills across diverse stakeholders and technical teams.
• Strong analytical and problem-solving skills, utilizing data, experimentation, and qualitative insights to make decisions.

Preferred Qualifications

• Experience building products for time-constrained professional users, understanding their motivations, constraints, and day-to-day workflows.
• Experience working on products that leverage AI/ML and automation to streamline workflows or reduce repetitive tasks.
• Experience navigating compliance, clinical software, billing, or other high-complexity operational domains.

Benefits & Perks

• 100% remote work environment: Flexible working hours supporting a healthy work-life balance (must be based in the United States, excluding Hawaii).
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA.
• 401(k) plan access: Start saving for your future.
• Generous time-off: Generous PTO policies including 2 company-wide shutdown weeks each year for self-care.
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering.
• Employee Assistance Program (EAP): Supporting your mental and physical health.
• Stipends & allowances: Quarterly department stipends, new hire home office stipend, and a $50 monthly internet/cell phone stipend.
• Wellness at Rula: Year-round wellness initiatives and a $50/month wellness stipend.