Solutions Engineer, Sales & Partnerships - Tapcart

About Tapcart

At Tapcart, we believe every brand needs a direct relationship with their customers—one they actually own.

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. With $15B+ in revenue processed and 200M+ shoppers worldwide, brands like Princess Polly, Béis, Forever 21, and Young LA rely on us to power a large portion of their revenue.

We're a lean team with minimal management and high autonomy. Everyone here builds and code is core to what we do. We use our own platform, talk to merchants daily, and ship constantly. Backed by Shopify, Silver Lake, and other top VCs, we are profitable and growing.

Why Join Tapcart

• You want to be the technical voice in the room—on a sales call one hour, whiteboarding an integration spec with an agency developer the next.
• You're a builder who prefers sharpening an in-progress onboarding process into something scalable over waiting for a finished playbook.
• You'll have leadership that clears the path, not one that micromanages.

This Role Is Not for You If

• You don't use AI tools daily to work faster and smarter.
• You can't hold your own with a CMO one hour and a developer the next.
• You need a fully-built process handed to you rather than standing one up yourself.

What You'll Be Working On

• Partner with Account Executives as the technical lead on prospect and expansion deals—scoping what's native vs. custom, and giving buyers the confidence to sign.
• Run technical discovery on a brand's stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and turn it into a clear path to launch.
• Own the external developer and agency partner onboarding process end to end—docs, environment setup, sandbox access, rules of engagement.
• Author specs for integrations and custom builds, review partner deliverables against them, and unblock developers as they build.
• Feed recurring partner and customer needs back to Product as structured input for the roadmap.

Qualifications

• 3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role (ecommerce, SaaS, or Shopify ecosystem strongly preferred).
• Strong working knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations, and what's configurable vs. what requires custom dev.
• Ability to scope an ambiguous ask into a clear spec and communicate technical feasibility with clarity.
• Bonus: Hands-on Shopify experience (Liquid, Storefront/Admin APIs), agency-side background, or front-end/mobile development experience.

Compensation & Benefits

• Target Compensation: $150,000 - $180,000 OTE
• Equity compensation
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Flexible PTO
• Home office stipend
• Quarterly merchant stipend and swag drops